Frequently Asked Questions
If I am a student or teacher, do I have a discount for buying this App?
We now offer a 30% discount for students and teachers. You can register for digital coupons by mailing us the requirements listed below:
- Student ID photo/scan
- Valid proof for your current studying year
- Teacher Certification photo/scan
What OS does Eagle support?
Eagle can run perfectly on Windows 7 and macOS 10.9 and above, it’s all thanks to the outstanding structure and tech that makes it possible to experience this powerful app on both operating systems. To make sure your computer can run the app correctly, we provide you a 30-days trail to try out Eagle’s function and see how well it fits your PC!
What kind of files do Eagle support?
Eagle for macOS support JPG、PNG、BMP、GIF、TIF、HDR、Sketch、PSD、AI、XD、SVG、PPT、WebP、EPS、ICNS、Base64、Keynote、Affinity Photo、Affinity Designer、PDF.
Eagle for Windows support JPG、PNG、BMP、GIF、TIF、HDR、PSD、AI、XD、SVG、PPT、WebP、EPS、ICNS、Base64、PDF.
What payment methods does Eagle support?
We now support Paypal and Alipay, in the future we plan to open up to WeChat.
Can I purchase this app on App Store?
We are quite sorry but this app is not available on App Store due to policy problems, such as verifications take over a week and Apple’s Sand Box policies will slow down and limit Eagle’s many functions and features.
How many devices can I use for one derail code?
Each serial number can be used for two computers, Windows and Mac are both available for use.
I have the serial number already, how do I activate the application?
After you have successfully bought the serial code, you can find it in your email, activate Eagle, and click “Eagle”>”register” on the Menu, then key in your serial code, and Eagle is free for you to use.
How do I transfer the serial code to another device?
You can cancel the bond of the serial code by clicking 「Eagle」>「Unregister」, then you can use that code on a different device.
If my PC has broken down or has been lost, am I able to transfer my serial code to another device under this situation?
Yes you can, you don’t need to worry about losing your number if something bad happens to your original device, the unbound can be done on the new device as well.