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Trusted by the World’s finest design teams

Frequently Asked Questions

Q. If I am a student or teacher, do I have a discount for buying this App?

We now offer a 30% discount for students and teachers. You can apply for coupons by emailing us the requirements listed below:

If you are a student, please provide the following information:

  1. Student ID photo/scan
  2. Valid proof for your current studying year

If you are a teacher, please provide the following information:

  1. Teacher Certification photo/scan
  2. Working school name

Q. How many devices can I use for one derail code?

Each serial number can be used for two computers, Windows and Mac are both available for use.

Q. Can I add an extra seat or device to my existing license key?

Originally each set of the license key can activate only two devices. Although you can change which devices you want to activate without any limitation, it's still troublesome to activate, deactivate repeatedly between devices.

Now you can easily solve this problem. You can add extra seats to your existing license key. For example, if you want to activate three devices, you can pay to activate one extra device.

Q. I lost my license. Can you send it to me?

Click on the link below and enter the e-mail address you used for your order, and we'll send you the code into your inbox right away.
https://en.eagle.cool/license-retrieval

If you forgot the address you registered with, let us know what order info you have and we'll try to find it.

Please be sure to provide the following information:

  1. Your Name
  2. Your Email address

Q. How To Request A Refund?

We provide a 30-day-free trial to all users to try out our product, Eagle, in the trial, every single feature is provided as is, there's no feature being cut, hidden, or removed from the trial version, everything is identical to the purchased version. In other words, you should be able to assess Eagle thoroughly during the trial, with this in mind, we would review the refund process more strictly as we deem we have provided sufficient time and information for you to assess the product. Please see the following details about the refund application:

　

acceptable refund reasons:

  • Purchased repeatedly
  • The Product is not compatible with your device, hence Eagle is not working at all

refund reasons that are NOT accepted:

  • Subjective Reasons, e.g.: "I don't like how it works", "I don't need the product anymore", "I don't have money" etc.
  • Request without contexts, for example, "I just wanna get refunded"
  • Complaint about Eagle's unfeatured functions, abilities and etc.
  • Reluctant to cooperate, providing the information, procedures as requested by us.

If you choose to apply for the refund and revoke the product's lifetime license key, please submit your request to services@eagle.cool within 5 days after purchase, and advise us of the reason for the refund.

As we receive your request, we will review and reply to you with the result in 3 working days.

　

If you are unable to take Eagle's trial on your device, you may want to have a look at this article, and send a request for the free trial to us per the information in the article.

Q. Can I purchase this app on App Store?

We are quite sorry but this app is not available on App Store due to policy problems, such as verifications take over a week and Apple’s Sand Box policies will slow down and limit Eagle’s many functions and features.

Q. I have the serial number already, how do I activate the application?

After you have successfully bought the serial code, you can find it in your email, activate Eagle, and click “Eagle”>”register” on the Menu, then key in your serial code, and Eagle is free for you to use.

Q. How do I transfer the serial code to another device?

You can cancel the bond of the serial code by clicking 「Eagle」>「Unregister」, then you can use that code on a different device.

Q. If my PC has broken down or has been lost, am I able to transfer my serial code to another device under this situation?

Yes you can, you don’t need to worry about losing your number if something bad happens to your original device, the unbound can be done on the new device as well.

Highly Recommended by designers

Melanie Löff-BirdProduct Designer, Klarna

I have tried so many different ways to organize my UX/UI inspiration over the years and was so happy to finally discover Eagle! It saves me so much time being able to search and browse through saved presentations, sketch files, videos, gifs, and more all in one place.

Adrian TwarogYoutube Design Channel

I struggle to manage all my website assets, especially for large projects spanning months. This product made my life easier organizing things like images and icons, especially by color, which made my life a lot easier and organized.

Matt McKennaOwner, Head of Design

I was hoping Eagle would be a tool I could use to organize design files, but its features exceeded my expectations, and it is now a tool I use every single day. The number of file types it supports is unreal, and I now have my entire team uses it to organize project files for clients.

Mark IrisDirector of UX Design

As a UX Designer, I'm constantly doing competitive analysis and research. That means taking tons of screenshots. Eagle lets me grab clean, complete images from the web, tag them, and create smart folders that automatically organize new content. Eagle streamlined an essential part of my design process. I use it every day.

Dexter WangProduct Designer

With Eagle I can sort dozens of ideas in minutes. Speed is a super important aspect of any discovery tool. Ideas can come from anywhere, and Eagle liberates you from relying on proprietary cloud services to save ideas.

Guilherme SchmittProduct Designer at Klaviyo

Pattern research plays a big role in product design, so I frequently use Eagle to catalog interesting UX ideas across web and mobile. With its powerful and flexible organization tools, Eagle helps future me make sense of it all.

Taylor AllenFreelance UI / UX Designer

Eagle is an indispensable tool for me. I can use Eagle as a catch-all tool for collecting references, inspiration pieces, design assets, and bookmarks. I'm also impressed with the web clipping tool that integrates. It makes it really simple to grab embedded images and other assets right from the page. Love it!

Michael Marshall SmithCreative

The most attractive, robust, and fully-featured way of storing, classifying, and accessing images that I've ever seen. I put everything in it, including pdfs, and can always lay my hands on what I need for a job, immediately. Love it.

Kyle StallaHead of Design / Late Night Studios

The ability to organize ideas and assets in a well thought out interface has helped our workflow process greatly when it comes to branding projects, from start to finish. 10/10 - would recommend to anyone who works with branding.

Adam WaxmanDirector of Product Design

Eagle is by far the best visual bookmarking tool I've come across. It packs a ton of intricate functionality into a simple and intuitive experience. I highly recommend it for anyone that is looking for an easy way to collect and organize inspiration and images ✨

James ConklePhotographer / 3D Designer

As a creative I generate and collect a lot of photos and video that I need to be able to quickly view, archive and sort. No other software does as good of job as Eagle. The fact that they support video is HUGE. Thank you!

Vahe HovhannisyanFounder at Read This Twice

I turned Eagle into a huge organized collection of web UI inspiration for my projects. I'm amazed at how the Eagle team has taken care of every little detail in the app. I use it pretty much daily and love how I can do almost everything with hotkeys.

Joshua YangCo-founder

Eagle has accelerated my design process because of its ease of use, easy import, and the numerous file types it supports. My colleagues are impressed by how quickly I can find design assets that they need!

Michael WymoreFunnel Designer

I've used Eagle to store all of my photos or digital assets for a number of different projects. It organizes everything so well and I no longer have to hunt through numerous files to find my pictures for each separate client or business project. Eagle is well worth the investment!

John HoloweskoCEO / Product Designer

The most valuable tools (for designers) are those that help sustain creativity and momentum. Eagle's browser extension is one of those tools - there when you need it and vanishes when you don't. It requires virtually no effort to use and enables you to stay in the zone. What else could you want?

Jason CarlinHead of Design

I've tried them all, and Eagle is the best way to organize assets and images and I rely on it daily to keep important things nice and tidy for me. Whether it's assets for current projects, images or photos for slides and talks, videos and animated gifs for research, or screenshots for inspiration later on, Eagle handles the job for me.

Afzal AliMobile App Developer

Eagle made it simple to organize the digital assets. I use the chrome plugin and everything I like on the internet is just drag n drop away. Amazing tool for designers and full stack developers.

Dario RodighieroResearch Scholar / Harvard University

As researchers need a reference application to organize their bibliographies, likewise designers need a place to organize their images. Eagle comes with perfect timing offering a software agile and stable, which allows designers to archive their works in all the available formats.

Alexandre CailléPhotographer

Eagle is truly amazing! Before, it was easy to save media, but a real struggle to find it later. Now, everything is in one place, and really easy to find with tags. And the search by colors… just WOW!

Bryan ManiotakisCurator

I've been curating and posting minimal product design every day for one of the biggest design communities on Instagram. Eagle has helped me organize thousands of product photos, and all of them are easy to find because of the tagging system. It's a game changer.

Garrett LewisFreelance artist

Across my work and personal projects, sorting hundreds of reference images, textures, and assets had become too difficult! Eagle made my life much easier with tagging, and the ability to place things in multiple folders at once.

Douglas SmolensWeb Strategist

Eagle is something I’ve been looking for for years and is one of the most useful pieces of software I use as a designer. I think Eagle deserves to have a much more prominent position in the designer's toolbox.

Alexei ShvalevMotion Designer

An incredible app! Period! The guys, like wizards, embodied in him everything that could only be dreamed of. Now, collecting, sorting and storing almost any visual content has become a pure pleasure. Inspiration has never been so close and tangible. Hat off guys. My workflow will never be the same again.

Mark WestcottDirector

I have tried many DAM style apps and none come close to the ease of use and affordability of Eagle. With their built-in web extensions and google drive cloud sync, me & my team can effectively share, manage and organize many different filetypes. This app is indispensable for those in media production or any creative field!

Fehmi ÖzüsevenSenior UX Designer

Eagle is an important tool in my creative workflow. It is helping me to organize my inspirations. I can collect images and videos with its awesome Chrome extension. Tagging feature is great to find related inspirations before starting a new concept. Totally loved it!

Just SturgisFounder

Eagle has become one of my most trusted and used tools and an important part of my daily workflow. I use it at least a dozen times a day to collect or organize images and links for my creative projects. The ability to easily grab images or take screen captures is a thing of beauty!

Sally LeeContent Creator

One of the best gems I've ever found in the app world! The team is incredibly hardworking and they surprise you with new updates to what you thought was an already perfect app.

Eugene FedorenkoProduct Designer / Wildbit

Eagle is my “Second brain” for visuals. Whenever I stumble upon a smart UI solution, a beautiful design, or an inspiring photo, it all gets saved to my library for future reference.

Abdul Aziz AhwanContent Creator

The Eagle App has helped me to be better organized in managing my design assets. So that when I need it, I can easily find it. Because the Eagle App has cool filtration features. Now, it's your turn.

Fathul Ro'yiFreelance Designer

Eagle App is perfect application for management asset files, So many great features and it's really help me a lot to manage my design asset and inspiration/ideas I have found from the internet.

Nhatanh NguyenGraphic Designer

Eagle helps me organize & categorize all of the resources on my computer. Since I used Eagle, I've never missed anything! I also made a stock library with my team through Dropbox, and we contribute it easily.

Hammad AslamDigital Artist & Graphic Designer

I recommend Eagle App to all the creative professionals as I am using it from past few months and it's my daily driver whenever it comes to organizing my graphic design content. You can minimize your hours of works in just few minutes.

Malik YusufDesign Services / Colgate-Palmolive

When I began using Eagle nearly two years ago, it instantly became one of my favorite design tools. And since, thanks to the constant updates by the team behind it, it's only gotten better. It's helped me organize inspiration for my projects. I love it, and I'd recommend it to all designers, motion designers, and illustrators.

Emrah GonulkirmazCreative Director / Designer

I think Eagle works amazing! I no longer need to look for images scattered around my computer, I'm directly dropping all the images into Eagle and go back to it when I need it. I'm constantly using Eagle to organize my inspiration + reference images for my work.

Xin LiuFounder of V2EX

If you are a professional content creator who collected thousands of digital resources, Eagle is a must-try! It would make organizing your files an entirely enjoyable experience. Besides, it has an elegant UI design that looks great on both Windows and macOS.

Elijah HoverArtist

Eagle offers a simple solution to a digital management problem. Using Eagle has helped me access and organize both photos and music in one program and I see myself continuing to use Eagle in the future. I think that anyone who wants to help organize their digital library should give Eagle a try.

Joey KahnFilmmaker

I currently have more than 8000 photos in my Eagle and have recommended it to my artist friends. I personally love software that is easy to handle. I also love that it saves the metadata of the pictures, like the website the pics are from, etc. Highly recommended for artists, archivists, internet fiends who love to scour the internet for gems.

Tyson HigelArt Director for Phantasm Gallery

I curate for an art blog, and Eagle makes it easy for me to search for just the right image I'm looking for out of the thousands I've uploaded to it using specific tags and keywords. It's indispensable for what I do, saving me time unimaginable!