Troubleshooting
Something not working? Check common problems and how to solve them here.
Launch
A common troubleshooting guide for issues such as the software failing to start, displaying a black screen, or crashing.
- Double-clicking Eagle.exe does not respond
- Windows system double-click Eagle cannot open, prompts "This app can't run on your PC"
- After opening, Eagle showed blank screen
- After opening the software, it gets stuck in the "Initializing" state
- I can't open Library, it prompted message "Oops! Library missed" after I open it
- I can't open Eagle, it prompted message "Maximum call stack size exceeded"
- I can't open Eagle, it prompted message "A JavaScript error occurred in the main process"
- After opening the software, it prompts Error "The host file has been tampered with and the software cannot be opened."
- After opening the software, it prompts "Invalid authorization"
- After you open Eagle, it shows prompt message "Error: UNKOWN: unknown error"
- I can't open Eagle, it prompted message "Eagle has encountered a problem and needs to close"
Install
Solutions for potential issues encountered during the installation of Eagle software on various operating systems.
License
Assistance with resolving issues encountered during the license activation process and solutions for common error messages.
Performance
Practical suggestions for optimizing Eagle’s running speed, improving efficiency, and resolving performance-related issues.
Preview & Thumbnails
Solutions for issues related to various file formats failing to preview or generate thumbnails properly in Eagle.
- Unable to preview .mp4 files
- Unable to preview Office (.ppt, .doc, .xls) files
- Unable to preview Adobe Illustrator (.ai) files
- Unable to preview Adobe XD(.xd) files
- Unable to preview Sketch (.sketch) files
- Unable to preview Cinema 4D (.c4d) files
- Unable to preview Blender (.blend) files
- Unable to preview EPS (.eps) files
- How to Fix Eagle App Interface Icons Not Showing on Windows
- I use Eagle on Windows, but its interface text is very blurry
- How to toggle sidebar?
Data Issues
Practical solutions for addressing problems related to library synchronization, data loss, file corruption, and more.
- Eagle prompted 'Library is missing' when using cloud sync tools
- I synced my library with OneDrive, but Eagle always prompted message "Oops! Library missed"
- When using iCloud, it always prompted library does not exist
- After you open Eagle, it shows prompt message "Abnormal library path permissions detected"
- Eagle File Loss First Aid Guide: Causes, Prevention, and Recovery Solutions
Collect
Solutions to various issues and challenges that may arise when using Eagle to collect web images and local files.
Screenshots
Assistance with resolving issues related to using the screenshot function across different operating system versions.
Plugin
Having trouble with plugins? Here you'll find solutions to common installation and usage issues.
Other
Practical solutions and suggestions for addressing other common technical issues.