We value your privacy data.
Your Personal Data
You will be asked to provide us with Personal Data which may include your name, email address and other contact details when you:
- Use our Website
- Purchase our Software
- Send us support requests
- Signup for our mailing lists
- Signup and participate in the forums
We will only use information held about you for the following purposes:
- To understand usage patterns and improve our Website.
- To allow us to troubleshoot, and improve our Software and Website.
- To communicate with you by responding to your requests through emails and the forum.
- To inform you of news and updates with regards to our Software through email.
- To notify you about changes to our Software.
Anonymous App Usage Information
We use Google Analytics to analyze software information. This information is used solely to help us improve Eagle. The information collected is not personally identifiable.
We do not collect any personally-identifiable information, and we do not collect any information stored on your websites. Should you have any questions about the anonymous usage information that we collect, please contact us and we’ll be happy to answer any questions you might have. Please note, due to the fact that none of the usage data we collect can be personally-identified, we are unable to process any requests to remove information which may have previously been submitted as we cannot identify any individual user data.
All content of the Eagle is saved on your local hard drive This data is not public available online on the internet. Eagle will never upload your content to the web.
Spyware/malware/ads in Application or Extension?
No, it's clean. We don't ship junk in the Eagle.
HTTPS — Secure Website Traffic
All of our website traffic is served over https, this includes the Eagle Website, our Online Store, the Eagle Forum.
When accessing our Website, Eagle website will learn certain information about you during your visit. How we will handle information we learn about you depends upon what you do when visiting our site.If you visit our site to read or download information on our pages, we collect and store only the following information about you:
- The name of the domain from which you access the Internet
- The date and time you access our site
- The Internet address of the website you used to link directly to our site.
- The Google Analytics Advertising Features is implemented.
If you identify yourself by sending us an e-mail containing personal information, then the information collected will be solely used to respond to your message.
The information collected is for statistical purposes. Eagle website may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
Eagle website will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.
MailChimp — Promotional Newsletter
We use MailChimp for sending occasional newsletters and promotions for our software. You would have signed up to this newsletter via our website, or in app. We use this information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.
We also gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe from this list at any time by clicking the "Unsubscribe" link at the bottom of all emails from us. Alternatively you can contact us and we'll do it manually for you.
You can read more about MailChimp and GDPR here.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at firstname.lastname@example.org and we'll do out best to locate all the information we have on you. This will likely be a list of purchases along with any forum posts, or support requests you may have made.